Privacy policy

At Tsuyosa, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information across our website and services. By using our site, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you visit our website or make a purchase:

Personal Information: Name, email address, phone number, billing and shipping address.
Payment Information: Credit/debit card details or payment processor data (we do not store full payment info).
Order Details: Products purchased, date/time of purchase, order value.
Device Data: Browser type, IP address, time zone, and cookies used to improve your browsing experience.

2. How We Use Your Information

We use your information to:

Fulfill and manage your orders
Send order confirmations and updates
Respond to your inquiries or customer service requests
Personalize your shopping experience
Improve our website and product offerings
Send promotional emails (you can opt-out anytime)

3. Sharing Your Information

We do not sell your personal data. We may share it only with:

Trusted third-party service providers (e.g., payment gateways, shipping partners)
Legal authorities when required to comply with laws or regulations
Marketing platforms to help us improve our advertising (e.g., Meta, Google)

4. Cookies and Tracking

Our site uses cookies and similar tracking tools to:

Store items in your cart
Save your preferences
Analyze website traffic and user behavior

You can choose to disable cookies in your browser settings, but doing so may affect site functionality.

5. Data Security

We take security seriously. Your personal data is protected using industry-standard encryption and secure third-party systems. However, no method is 100% secure, and we cannot guarantee absolute safety.